What’s changing – paper forms
We’re continuing our work to modernise and simplify the way customers interact with the IPO. As part of this, we’re making a number of changes to our patent paper forms.
Jamie Edwards
Customer Experience Improvement Lead, IPO
Closing the loop on your feedback (Part Two)
Posted by:
Jamie Edwards, Posted on:
-
Categories:
Design, Patents, Renewals, Trade marks, User research
In my last blog, I gave you an insight into how we close the loop on your feedback and explained why it’s so important for our customers to continue to provide us with their feedback so we can continue to …
Closing the loop on your feedback
Posted by:
Jamie Edwards, Posted on:
-
Categories:
Copyright, Design, Patents, Renewals, Trade marks, User research
We ask our customers to provide us with feedback so we can improve our services. But you may feel that once you’ve provided us with your feedback, you often don't find out what we did or how we used it …
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