Jamie Edwards

Customer Experience Improvement Lead, IPO

Closing the loop on your feedback (Part Two)

Jamie Edwards, 19 July 2021 - Design, Patents, Renewals, Trade marks, User research

In my last blog, I gave you an insight into how we close the loop on your feedback and explained why it’s so important for our customers to continue to provide us with their feedback so we can continue to …

Closing the loop on your feedback

Jamie Edwards, 5 May 2021 - Copyright, Design, Patents, Renewals, Trade marks, User research

We ask our customers to provide us with feedback so we can improve our services. But you may feel that once you’ve provided us with your feedback, you often don't find out what we did or how we used it …

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