In my last blog, I gave you an insight into how we close the loop on your feedback and explained why it’s so important for our customers to continue to provide us with their feedback so we can continue to …
Customer Experience Improvement Lead, IPO
We ask our customers to provide us with feedback so we can improve our services. But you may feel that once you’ve provided us with your feedback, you often don't find out what we did or how we used it …
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Intellectual Property Office blog
A blog on the work of the Intellectual Property Office (IPO). Contributors are IPO staff and invited industry experts from the world of IP.