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User research

One IPO Transformation: first glimpse of the new patent application service

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It’s just over a year since we launched our ground-breaking, five-year ‘One IPO’ Transformation programme – a complete modernisation of our IP rights services. Emma Ford, Project Lead, brings us a preview of our new patent application service.

One IPO Transformation update – how IP attorneys and IP rights owners help shape our future

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As the first of our new services enter testing stage, we talk to Deputy CEO David Holdsworth about why feedback from IP rights holders, IP professionals and their clients is vital to transforming how our customers interact with IPO.