Our One IPO Transformation programme is now in full swing. Project Lead Chris Mitchell shares early designs of the service and explains what you can expect from the new customer accounts.
As the first of our new services enter testing stage, we talk to Deputy CEO David Holdsworth about why feedback from IP rights holders, IP professionals and their clients is vital to transforming how our customers interact with IPO.
In the latest blog in our 'Closing the Loop' series, we take a look at what happened when a worldwide pandemic had an unexpected impact on our trade mark and design examination applications.
In my last blog, I gave you an insight into how we close the loop on your feedback and explained why it’s so important for our customers to continue to provide us with their feedback so we can continue to …
We ask our customers to provide us with feedback so we can improve our services. But you may feel that once you’ve provided us with your feedback, you often don't find out what we did or how we used it …
Since publishing to our website, our patents, trade marks and designs timelines have become a useful resource for both our customers and staff. Find out how they were developed using valuable customer feedback.
As we launch our new trade mark pre-apply tool, a member of the IPO's transformation team explains how the service was developed and how AI can help applicants register a trade mark.
Following customer feedback, the Intellectual Property Office (IPO) has developed a new tool that could help improve your chances of registering a trade mark.
Want to help shape the IPO's services? Find out why user research is so important to us at the IPO.